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New Patients

What to Expect As a New Patient

In order for us to assist you in achieving your return to the highest level of function it is imperative that you are consistent with your scheduled appointments as ordered by your treating physical therapist or physician. Attendance will ensure that you receive the maximum benefits from your physical therapy program.

At your first visit please arrive at least 15 minutes early to allow time to complete your paperwork. Once your paperwork is completed, your financial responsibility and insurance coverage will be discussed with you so there are no surprises. You will then be taken to the back where your initial evaluation will commence.

The initial evaluation entails several steps that begin with a conversation between you and the therapist. This conversation will help the therapist identify what is causing your pain or dysfunction and direct him/her in your treatment plan. You will then be put through several tests and movements that will assist your therapist in determining the right diagnosis and cause of your pain/dysfunction. You will be an integral part of your prognosis and your goal setting.

Here are a few recommendations for your first visit.

• Have dates (injury onset or surgery date) available.
• Remember or write down what you experience; what makes the pain worse or better? Where is the pain? What movements or positions are difficult for you?
• Where comfortable, loose fitting clothes. If you have a lower extremity issue, wear shorts, if you have an upper extremity issue, where short sleeves or tank tops.

After your initial evaluation the frequency and duration of your physical therapy visits will be determined. PLEASE be sure to book your appointments 2 to 4 weeks out to insure the times and days that are convenient for you are scheduled. If not, we cannot guarantee that the appointment times you prefer will always be available for you.

Please be on time for all of your appointments. Coming in late may limit what can be done for you on that day. Here at Body Synergy Physical Therapy we give every patient personalized, one on one care. Being late puts everyone behind.

If you are going to be late or if you are unable to make an appointment please call to reschedule. There is a NO SHOW and LATE CANCEL fee of $50.00 that will be added to your account that your insurance will not cover.

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"Consistent, high-quality service boils down to two equally important things: caring and competence."

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